Privacy Policy

At Jeffchem Chem & Trading, your privacy is important to us. We are committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data. This Privacy Policy explains how we handle the information you provide when you visit our website, create an account, or make a purchase.

1. Information We Collect

We may collect and process the following types of information when you interact with our website or services:

• Personal Details: Name, email address, phone number, and billing or shipping addresses.

• Account Information: Login credentials, account settings, and preferences.

• Transaction Data: Payment details, securely processed through trusted payment gateways.

• Technical Data: IP address, browser type, device details, and cookies to enhance website performance and user experience.

2. How We Use Your Information

Your information helps us deliver a better and more secure experience. We use it to:

• Process and complete your orders.

• Provide responsive customer support and service updates.

• Improve our website, products, and user experience.

• Send you relevant news, promotions, and order notifications (with the option to unsubscribe anytime).

• Fulfill legal and regulatory requirements.

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Personalize and enhance your browsing experience.

• Remember your preferences and login details.

• Monitor website traffic and performance analytics.

You may adjust your browser settings to disable cookies, but this may limit certain site functions.

4. Sharing of Information

We respect your privacy — we never sell or rent your personal data. However, we may share necessary information with:

• Authorized Service Providers: For payment processing, logistics, and marketing support.

• Legal Authorities: When required by law or to protect our company’s rights and safety.

5. Data Security

We implement industry-standard security protocols, encryption, and firewalls to protect your data from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to:

• Access and update your personal data.

• Request correction or deletion of your information.

• Opt out of marketing communications at any time.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. Updates will be posted on this page with the revised effective date.

8. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact us at:
📧 Email: support@jcchemandt.com 
📞 WhatsApp Number: +639536471901
🏢 Address: Cambiohan street, Hilltop Casili, Cebu city, 6001 Cebu